San Antonio's small business website design and development company - Focused Idea

Many of our clients choose to have us make intermittent updates to their website, rather than attempt to make updates themselves.

For the websites we maintain, we simply keep a file and record any modifications made upon request. Maintenance can include all our services - design, development, graphics, etc.

Flexible Maintenance Options
Focused Idea offers two options for website maintenance. You may choose to purchase a maintenance agreement in bulk time blocks or pay-as-you-go.

• Bulk Time Blocks: These are pre-paid maintenace packages that have non-expiring hours which carry over month to month until used up. This is the perfect solution for any firm that isn't sure how much maintenance help they will need. Website maintenance services can be purchased in increments of 5 or 10 hours. The cost for pre-paid bulk time blocks is $70 per hour.
• Pay-As-You-Go: Some of our clients simply don't need to change their site very often. This option is perfect for them. Rather than buy bulk time, they prefer to be invoiced for the updates made to their site. Requesting changes only requires a phone call or an email from someone authorized within your company. If necessary, we can provide an estimate of how long each change is going to take. An invoice is sent at the end of each month for the amount of work that has been logged. Charges for pay-as-you-go are $85 per hour and billed in 15 minute blocks.

Although clients could sometimes be taught how to make the changes themselves, many prefer we take care of this for them. If a client is not familiar with web development, they may consume several hours of their time when we could possibly make the changes for them in just 15 minutes. This takes the worry off our clients shoulders and allows them to concentrate on running their business.

Focused Idea makes website maintenance a simple, stress-free experience. We pride ourselves on providing personalized custom service for our clients. Communications are easily handled by email, fax and telephone. You can expect to receive a telephone or email reply with production timelines from our team within 24 hours from receipt of your website maintenance request during our normal business week of Mon-Fri. We always try to accommodate any rush or emergency changes from our clients.

Contact us to find out more about our maintenance programs.